How we transform your space
Instead of off-the-shelf solutions, we follow the expectations of our customers – this is the main principle on which we have based all design and implementation processes of the Bienal brand.
- Customer Expectations
- Brand Service Experience
- Tailor-made Design
- Custom Craft
Free Design Consultation
Scheduling a free design consultation is the initial step. Our expert consultants will visit your space, either in person or virtually, to understand your lifestyle and provide a quote. They will then assist you in designing the ideal closet storage solution.
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3D Design
Once we have your design specifications, we'll use our advanced 3D software to create a virtual model of your customized project. This will allow you to see how it fits perfectly into your space and meets all your requirements.
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Final Control
Our design and production teams will go over the technical details and prepare technical drawings that will be used to manufacture your design. If you are a B2B customer, these technical details will be discussed with you as well.
3
Manufacturing
After finalizing your personalized design, it's sent to our manufacturing factory, where we meticulously put together your system components using high-quality materials sourced from the best suppliers.
4
Pre-shipment Photos
Your design is meticulously inspected throughout the manufacturing process, and will be assembled at the factory for a final quality control. Pictures of the assembled products will be taken and shared with you for review before they are packaged and shipped.
5
Shipment
Your project will be packaged and labeled by the packaging crew and will be loaded onto containers for shipment. Tracking information can be shared when requested.
6
Delivery Scheduling
Once the shipment has arrived, the operations team will store them carefully and will get in touch with you to schedule the delivery.
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Installation
In the final stage, our proficient installation team will come to your place to make your vision a reality. With a focus on professionalism, we'll expertly install your project according to a schedule that suits you.
8
After Sales
Following the installation of your Bienal system, we'll stay in touch in the ensuing days and weeks to ensure it meets your expectations. Should any tweaks be necessary, regardless of their scale, we'll promptly address them.
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